COHEA
Procedures for Addressing Concerns
Positive relations between the School and its parents and families are a
primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible. The following steps have been outlined in order to
facilitate resolution of such issues:
Step 1
Make an appointment to clarify issue with your student¹s teacher.
Step 2
Make appointment to clarify issue with the school administrator.
Step 3
Contact Academica
Phone - 305-669-2906
Email - parentsupport@academica.org
Step 4
Contact the Board Appointed Parent Liaison for your school:
Jeanette Nunez
Phone 305-669-2906
Step 5
State concerns at a scheduled Governing Board meeting. All complaints should be provided to the Board in writing (assistance available upon request) via Kelly Mallon / Board Liaison (contact information below) at least 3 days prior to a regular scheduled meeting.
Kelly Mallon
Board Liaison
Email: kmallon@academica.org
Mailing Address: 6340 Sunset Drive, Miami, Florida 33143
Fax: (305) 669-2906
